How Insurance Claim Assistance Works
Start by contacting your insurance carrier and naming Legendary Auto Glass and Mirror as your chosen shop. Ask about coverage, approval, payment, and any deductible under your policy. Share the carrier's claim or approval details with us; we can help explain the process, prepare information, and coordinate approved work. You must participate in the carrier's claim steps. Virginia law protects your right to choose your repair shop.
See the Richmond metro and Tri-Cities insurance-claim guidance page →
We can help coordinate with major insurance companies after you contact your carrier and choose Legendary.
Know Your Rights
Don't Let Your Insurance Company Steer You Wrong
Virginia law gives you the right to choose Legendary Auto Glass — even if your insurer recommends Safelite or another shop. Contact your carrier first, name Legendary as your shop, and share the carrier's details with us so we can help with the next steps.
Get local claim guidance → Start the claim wizard →
Choose Your Insurance Carrier
Click your carrier to see how your claim works, VA coverage details, and answers to carrier-specific questions.
GEICO
Direct billing to GEICO — most customers pay $0 deductible.
State Farm
Direct billing to State Farm. Claim Forgiveness applies.
Progressive
Direct billing to Progressive. Name Your Price applies here too.
Farmers
Full Glass Coverage endorsed. 100 years of coverage — modern service.
USAA
Military member preferred. $0 glass deductible on most policies.
Liberty Mutual
Full Glass Coverage accepted. Direct billing to every carrier.
Nationwide
Full Glass Coverage endorsement can eliminate your deductible entirely.
Allstate
Direct billing to Allstate — your home, your choice of shop.
NJM Insurance Group
NJM direct billing — most customers pay $0 out of pocket on their auto glass claim.
AAA
AAA members — direct billing, $0 or reduced glass deductibles.
Amica
Amica direct billing. Top-rated carrier, straightforward claims.
Travelers
Full Glass Coverage accepted at Legendary. Direct billing to Travelers.
MetLife
MetLife direct billing. Comprehensive coverage — most customers pay $0.
American Family
Direct billing to American Family. Comprehensive glass coverage — most customers pay $0.
The Hartford
The Hartford direct billing — most customers pay $0 out of pocket.
The General Insurance
The General direct billing. Affordable coverage, straightforward claims.
⚖️ Your Right to Choose Your Shop — Virginia Law
Under Virginia Code § 38.2-517, your insurance company generally cannot require you to use a specific auto glass shop. Even if they recommend or "prefer" Safelite, you can tell the carrier you choose Legendary Auto Glass and Mirror. Contact the carrier first, then share its claim or approval details with us so we can help coordinate the approved work.
Don't see your carrier? We can help with Erie, Nationwide, Travelers, American Family, and more. Contact your carrier first, name Legendary as your shop, and bring us the claim or approval details.
Request claim guidance →Legendary Auto Glass and Mirror
2010 Boulevard, Colonial Heights, VA 23834
(804) 518-5532 — Mon–Fri 10am–6:30pm, Sat 10am–6pm by appt